The Records Unit is responsible for handling incoming telephone requests for non-emergency information and assisting citizens who come to the lobby of the Police Department with questions and concerns. The Records Clerks strive to provide quality customer service to the public, both in person and on the phone.
The Records Unit continually works to improve access to critical information for investigators, officers, administrators and the public. The Records Unit personnel also seek to increase security of vital records, eliminate redundancy of information in electronic formats, and improve classification of information.
The information gathered and disseminated by the Records Unit often provides data for evaluating, planning and managing future activities of the Manteca Police services. As the official custodian of all active and inactive records, the Records Unit develops and maintains the Department's retention schedules, releases criminal justice records in compliance with all applicable laws and disposes of records at the end of the approved retention schedule.
The Records Unit is open weekdays from 8 a.m. to 5 p.m. and is closed every other Friday. The Records Unit can be reached directly at 209-456-8108.