All citizens and visitors to Manteca are encouraged to actively stay engaged in monitoring the ongoing issue, use good hygiene, and begin to reasonably prepare for potential impacts. The City is actively communicating with San Joaquin County Public Health, San Joaquin County Office of Emergency Services, and State and Federal resources. Additionally, we are coordinating with our private hospitals.
UPDATE - 3/20/2020: GOV. GAVIN NEWSOM ORDERS CALIFORNIA TO STAY AT HOME
Click here for PDF of Order
On 3/19/20 Gov. Gavin Newsom ordered all Californians to stay at home unless they are conducting essential activities. See the link above for the full order.
UPDATE - 3/16/2020: CITY HALL CLOSURE/SHELTER AT HOME RECOMMENDATION
Click here for PDF of Press Release
Information and recommended responses to COVID 19 remain fluid and the City of Manteca is committed to keeping our citizens and employees informed about the potential impacts to their lives. In an effort to assist in the control of the potential spread of the virus, the City of Manteca is providing the following information and recommendation at this time:
1. City Hall Closure
2. Shelter at Home Recommendation
CITY HALL CLOSURE
City of Manteca, with the exception of essential services, will be closed beginning Tuesday, March 17, 2020 until further notice. Essential services include:
● Manteca Police Department will continue to respond to emergency calls and non- emergency calls for services. For emergencies call 9-1-1 and non-emergencies call (209)
● Manteca Fire Department will continue to respond to emergency calls and non- emergency calls for service. For emergencies call 9-1-1 and non-emergencies call (209)
● Solid Waste will continue operations during this closure. The garbage pick-up schedule will not change; please continue to place your trash/recycle/yard waste toters curb-side on your regularly scheduled pick-up day. The Solid Waste office will be closed, for emergencies call (209) 649-7371.
● Water will continue operating during this closure. For emergencies or utility stops or starts call (209) 639-4900 firstname.lastname@example.org. Utility accounts will not be shut-off for non-payment during the City Hall Closure. Late fees for the month of March that would have been due April 1, will be waived.
● Sewer will continue operating during this closure. For emergency Sewer issues, call
● Streets crews will be on-call during this closure. For emergency Streets issues, call
SHELTER AT HOME RECOMMENDATION
In an effort to fight the spread of COVID 19 the City is recommending all residents shelter at home. We are recommending individuals avoid all gatherings except to seek medical attention, get food, or to care for a friend or relative. It is important for individuals to remain home as much as possible. We understand that this is a challenging situation and we will continue to update residents with more information as the situation evolves.
UPDATE - 3/15/20 (9:40PM): ADDITIONAL CHANGES TO CUSTOMER SERVICE: POLICE AND FINANCE
Click here for PDF of Press Release
As the COVID 19 situation evolves, the City of Manteca is committed to keeping our citizens informed about potential impacts to their lives and impacts on City services. We are equally committed to the safety of our employees.
Initially, we planned to keep both the Finance Front Counter/Lobby and Police Front Counter Lobby open to the public. However, in an abundance of caution we have decided to close both.
See the following notices below for details.
1. Police Lobby and Counter Closure Notice
2. Finance Lobby and Counter Closure Notice
POLICE LOBBY AND COUNTER CLOSURE NOTICE
The Manteca Police Department will continue to respond to emergency calls and non- emergency calls for service. For emergencies call 911 and non-emergencies call (209) 456-8101. To limit the contact our officers are having with the public, we are asking that you make reports online at https://www.ci.manteca.ca.us/Police/OnlineCrimeReport/Pages/default.aspx. This is
our online reporting system that allows you to make theft, vandalism, graffiti, harassing phone calls, hit and run collisions, identity theft, lost property, mail/package theft, vehicle burglary and vehicle tampering reports with no suspects. To limit the exposure of our civilian employees are having with the public, the inner lobby door will be locked, and the following procedure will be in place until further notice:
Police Records: 209-456-8100 Then Option 2
Please call only during the specified times below. If you do not have a cell phone please use the red phone in the lobby and request to speak with a Records Clerk.
1. For report requests, vehicle releases (towed stored, impounded and repossessed), or questions:
Normal Business Hours
2. For Sex Registrants, Arson Registrants, and Narcotic Registrants the following times are available. Please call ONLY during the times below:
Renewals: Tuesdays and Thursdays 9:00 am to 12:00 pm
New Registrants: Tuesdays and Thursdays 2:30 to 4:00 pm
3. For Live Scan fingerprinting. Please call ONLY during the times below:
Monday and Wednesday from 2:00 pm to 5:00 pm
4. For new permit applicants for card rooms, solicitors, tow trucks, and taxis please call
ONLY during the times below:
Wednesdays 2:00 pm to 3:00 pm and Thursdays from 9:00 am to 10:00 am.
Property and Evidence: 209 456-8131
If you do not have a cell phone, please use the red phone in the lobby and request to speak with a Property/Evidence Officer Records Clerk.
For Property/Evidence Officer and release of property appointments
Code Enforcement: 209-456-8100 Then Option 3
If you do not have a cell phone, please use the red phone in the lobby and request to speak with a Code Enforcement Officer.
For Code Enforcement appointments
FINANCE LOBBY AND COUNTER CLOSURE NOTICE
The City of Manteca has proclaimed a local emergency in response to the global COVID-19 pandemic and the effects it is having on the City. The Proclamation temporarily relaxes the City's purchasing requirements to allow us to acquire goods and services at a moment's notice, enhancing our ability to protect the public's safety. Adoption of the Emergency Proclamation is also required for cost reimbursement from national or state agencies for expenses we may incur for any activities we undertake to combat COVID-19.
With the safety of the citizens and the employees of the City of Manteca in mind, the Finance Department will be closing its Finance Department lobby and counters to the public starting Monday March 16th, 2020 at 7:30 AM. We realize that this could cause inconvenience for some customers looking to make their utility payments, start utility services, or apply for a business license. We encourage the use of alternative forms of payment such as those listed below:
- Online bill pay by clicking here
- Make payments by phone at 209-456-8730
- Drop off payments in the drop box located in City Hall parking lot at 1001 W. Center Street (check or money order, no cash please) for a map: https://bit.ly/2QjNk8e
- To Start or Stop services, please email email@example.com or call 209-456-8730
- For Business License related inquiries, please call 209-456-8730
We understand that this is a challenging time and we will continue to update residents with more information as the situation evolves. Additional information will be forthcoming concerning utility shutoffs, deferred payment plans, appointments for business licenses, and other measures to offset the impact of the counter closure by the end of the day on Monday March 16th, 2020.
UPDATE - 3/15/20 (1:00PM): PROCLAMATION OF LOCAL EMERGENCY IN RESPONSE TO THE GLOBAL COVID-19 PANDEMIC
Click here for PDF of Press Release
The City of Manteca has proclaimed a local emergency in response to the global COVID-19 pandemic and the effects it is having on the city.
Today, City Manager Miranda Lutzow issued a Proclamation, effective March 15, 2020, at 1:00 p.m. The Proclamation provides the City Manager with additional authority needed in an effort to protect the public health and safety.
Some of the important aspects of the Proclamation are the authority to enforce gathering limits beyond what was established by the State of California, closure of city and non-city facilities, ability to access reserve funding to expedite purchasing of needed supplies, and allows Public Safety a broader scope of authority to protect life and property.
Ms. Lutzow added “The Proclamation will greatly assist in the protection of Manteca citizens. Removing the red-tape surrounding both the use of funds for emergency purposes, and eliminating bureaucracy of state purchasing requirements, will help us expedite our efforts."
City Council will ratify the Proclamation of Local Emergency during their March 17, 2020, meeting at 7:00 p.m.
For the latest coronavirus information, visit https://www.ci.manteca.ca.us/Administration/Pages/coronavirus-information.aspx. This webpage will also be updated with impacts to the city's operations related to the COVID-19 outbreak.
Lantz Rey, Manteca Fire Department Public Information Officer 209-456-8347
UPDATE - MARCH 14, 2020 (5:00PM): CITY OF MANTECA PARKS AND RECREATION UPDATE, TAKING STEPS TO REDUCE EXPOSURE
Click Here For PDF of Press Release
The City of Manteca is taking a series of steps recommended by public health officials to minimize the risk of spreading COVID-19 in the community, following President Trump’s declaration of a national emergency and the World Health Organizations’ declaration of a global pandemic. These actions should not be considered a reason for heightened concern. The City is taking them in compliance with the recommendations of the Governors’ Office and the California Department of Public Health (CDPH) to slow the spread of the virus.
These measures primarily affect recreation activities, including public private gatherings at City-operated facilities. This includes the Manteca Public Library, The Manteca Senior Center, and Preschool where persons are unable to remain at least 6 feet apart, the social distancing recommended by the CDPH.
Effective immediately and through April 6, all Parks and Recreation sponsored public events and activities are cancelled. This includes:
Closure of Manteca Public Library
All City Events
Youth and Adult Sports Activities
Indoor and outdoor events and rentals.
The Senior Center will be closed with the exception of congregate lunch program that will be offered in a to-go fashion and the senior brown bag program.
Spring Break Camp and all programs that operate on MUSD facilities.
All recreation classes and programs.
All Commission and Committee meetings, including SAC and YAC
For the most up-to-date information on the Coronavirus in San Joaquin County, please refer to the Public Health Safety’s website at http://www.sjcphs.org/. We’ll continue to monitor the situation and provide updates accordingly via email, website and social media channels. For any other questions, contact the Parks & Recreation Office at 209-456-8600.
UPDATE - MARCH 14, 2020 (3:05PM): CITY OF MANTECA PUBLIC SAFETY RESPONSE TO COVID-19
Click here for PDF of Press Release
There are currently 8 confirmed cases of the Coronavirus cases in San Joaquin County. In response, the City of Manteca has activated the Emergency Operations Center (EOC) at Level 3. Level 3 is the lowest level of EOC operations and indicates that subject matter staff are on hand to help mitigate the incident where possible. Because the City’s primary function does not include public health functions like disease control, the City is focused on ensuring residents are informed and opportunities for large-scale transmission of the virus are limited. Further, in an effort to slow the potential spread and protect the City’s workforce, the City has established the following operational changes that are going into effect on Monday, March 16th.
Police Customer Service:
The Police Department is requesting that residents that are feeling ill stay home. Residents are encouraged to utilize the non-emergency number for non-emergency calls and service requests 209-456-8101. The police department is canceling public tours and ride-alongs. When possible, Officers will use methods available to meet the recommended social distancing of six feet.
Fire Customer Service:
The Fire Department has previously established guidelines in compliance with San Joaquin County Emergency Medical Services directives to increase personal protective equipment for medical calls. The Fire Department has also canceled ride-alongs, public tours, car seat installations and public demos. Residents are encouraged to utilize the non-emergency dispatch number for service requests. 209-464-4650.
Changes to City Hall Customer Services:
Utility and Payment counter will continue to be open at this time but, customers are encouraged to utilize on-line bill pay here or call 209-456-8730 to make payments by phone.
Note: Additional information on minimized utility shutoffs, deferred payment plans and other measures to offset the impact of the counter closure will be available by the end of the day, Monday March 16th, 2020.
Building permits, zoning questions, city engineering and all other services will be by appointment only. Customers are encouraged to use the City’s online zoning portal at https://www.ci.manteca.ca.us/CommunityDevelopment/Pages/default.aspx or please call 209-456-8500 to schedule.
City Manager/City Clerk:
City Manager, City Clerk, and Economic Development will be by appointment only. Please call 209-456-8017 or email firstname.lastname@example.org for an appointment.
All divisions of Public Works will be available by appointment only. Customers are encouraged to utilize our Public Works web page here for general questions or call 209-456-8400 for an appointment.
All services at Human Resources will be by appointment only. For general information please visit the Human Resources web page here or call 209-456-8700 for an appointment.
Parks & Recreation:
Effective immediately and through April 6th all public events and activities are canceled and postponed. This includes:
- Closure of Manteca Public Library
- All City Events
- Youth and Adult Sports Activities
- Indoor and outdoor events and rentals.
- The Senior Center will be closed with the exception of congregate lunch program that will be offered in a to-go fashion and the senior brown bag program.
- Spring Break Camp and all programs that operate on MUSD facilities.
- All recreation classes and programs.
- All Commission and Committee meetings, including SAC and YAC
For any other questions, contact the Parks & Recreation Office at 209-456-8600.
Changes to City Council Meetings and Other Boards/Commissions
City Council meetings will continue as scheduled (Click here for schedule), however, in an effort to limit public gatherings to decrease the opportunities for transmission of the virus, the meetings will be conducted without public seating. The meeting will be broadcasted via public television (Comcast channel 97 ), streamed live on the City’s website, and through Facebook Live on the City of Manteca Facebook page. The public is strongly encouraged to submit public comments via Facebook or email at email@example.com. City staff will monitor both the Facebook feed and email address during the meeting and will relay the public comments to Council during the appropriate time of the meeting.
For residents unable to watch via Facebook or Public Television, a closed circuit television will be set up at the Manteca Transit Center located at 220 Moffat Blvd. Manteca, CA 95336. City staff will be present to provide assistance and answer questions related to the meeting. Attendees will have an opportunity to provide comments at the appropriate time of the meeting.
All other Boards and Commission Meetings have been cancelled until further notice.