Carlos Ramos
Superintendent

Solid Waste Division

Our Profile

The Solid Waste Division consists of 36 employees all dedicated to serving the needs of this ever growing community.

Drivers operate fully automated and semi-automated side loaders on our residential routes, and front-loaders and rear loaders on our commercial routes.

Yard personnel dedicated to getting those "community service" bins, oil containers and dumpsters out to you in a timely and efficient manner.

Office staff takes your calls, schedules your deliveries, answers your questions and logs in all the daily data so we can keep track of what's happening every day.

Recycling Coordinator works on educational outreach and meeting the State diversion requirements.

Solid Waste Division Superintendent oversees the Division making sure that everyone stays committed to providing the best and most efficient service possible.

The Division works as a TEAM devoted to ensuring that the City's demands are met effectively and that customer service is a top priority.

Vision Statement

We envision the Solid Waste Division to be a public municipal service. Focusing on productivity, our workers perform as a cohesive, supportive and well-integrated group that provides unsurpassed customer service. This workgroup functions interactively with our customers to remove all permissible waste and achieve this community's responsibility towards conserving resources. The well-orchestrated interaction with our customers is the "storefront" to this entire operation that is geared to providing exceptional customer service.

Individually, each worker has strengths that benefit the group as a whole. By respecting the abilities and viewpoints of their coworkers and managers, each worker supports the team effort in accomplishing all work in a safe, timely and effective manner. We see harmony. With each worker making a positive contribution to the group dynamics and efforts of the Solid Waste Division, we can focus on effective and efficient waste removal and diversion while providing quality service to our customers.

Service's Provided

Residential refuse is collected every week in the brown toters. These toters should be placed in the gutter, 3 feet from any other toter and 5 feet from any parked vehicle.

Toters should be put out the night before or by 5:00am on the scheduled day for pickup. All toter lids need to be completely closed if the trash inside is NOT fully contained in plastic bags. Empty Carts must be put away within 24 hours. The City maintains these carts at no extra charge to the customer.

Garbage carts are available and the prices vary according to size. 32-, 64-, and 96- gallon.

Extra refuse stickers are available from the Public Works office (1001 West Center St.) These stickers allow you to place up to 3 -32 gallon bags of extra garbage out that will not fit in to your garbage can.

The City also provides a special service pick-up for large amounts of waste to be priced on-site.

Residents and businesses may also rent commercial size containers at the commercial rates, these are from 2 cubic yard to 6 cubic yard containers that may be placed curbside or on your property. For those really big jobs we can also provide drop box containers from 10 cubic yards to 40 cubic yards at the commercial rates.

Residential service has gone to a three cart system with the future in mind.

Key Benefits

The 3 cart system provides for reduction in the waste output by allowing residents to participate in the recycling and composting programs with greater ease and less frustration while adding cart size flexibility according to the customer's needs.

This system also allows for faster and safer pickup by the Solid Waste workers to obtain a higher rate of production with less downtime and injuries, this faster pickup reduces the overall cost to residents.

This system has allowed residential routes to double in size and is flexible enough to go from the current 700 home route partially automated system to a fully automated system capable of 1000 or more stops in an 8 hour shift.

Contact Information

Feel Free to contact the Solid Waste Department for any information or problems that may arise. We have the solution!

Click here to contact us using the internet.

Telephone: 209-456-8440

FAX: 209-823-3847

Postal address: 1001 W. Center St. Manteca CA 95337

Electronic mail: General Information: rlestrange@ci.manteca.ca.us