PUBLIC WORKS DEPARTMENT
Mark Houghton, Public Works Director
The Solid Waste Division consists of 36 employees, all dedicated to serving the needs of this ever-growing community. The Division works as a TEAM, devoted to ensuring that the City's demands are met effectively and that customer service is a top priority.
Drivers operate fully automated and semi-automated side-loaders on residential routes, and front-loaders and rear-loaders on commercial routes.
Yard personnel are dedicated to getting those "community service" bins, oil containers and dumpsters out to you in a timely and efficient manner.
Office staff takes your calls, schedules your deliveries, answers your questions, and logs in all the daily data so we can keep track of what's happening every day.
The Division Superintendent oversees the Division, making sure that everyone stays committed to providing the best and most efficient service possible.
We envision the Solid Waste Division to be a public municipal service. Focusing on productivity, our workers perform as a cohesive, supportive and well-integrated group that provides unsurpassed customer service. This workgroup functions interactively with our customers to remove all permissible waste and achieve this community's responsibility towards conserving resources. The well-orchestrated interaction with our customers is the "storefront" to this entire operation that is geared to providing exceptional customer service.
Individually, each worker has strengths that benefit the group as a whole. By respecting the abilities and viewpoints of their coworkers and managers, each worker supports the team effort in accomplishing all work in a safe, timely and effective manner. We see harmony. With each worker making a positive contribution to the group dynamics and efforts of the Solid Waste Division, we can focus on effective and efficient waste removal and diversion while providing quality service to our customers.
Residential refuse is collected every week in the brown carts. These carts should be placed in the gutter, 3 feet from any other cart and 5 feet from any parked vehicle.
Carts should be put out the night before collection or by 5:00 am on the scheduled day for pickup. All cart lids need to be completely closed.Emptied carts must be put away within 24 hours.
Garbage carts are available in 35gal, 65gal and 95 gal sizes. Your monthly service charge varies depending on the size of your brown cart.
"Extra refuse" stickers are available from the Finance office (1001 West Center St.) or the Solid Waste office (210 E. Wetmore St). These stickers allow you to place out for collection up to three 32-gallon bags of extra garbage that will not fit into your garbage cart.
The City also provides a special service pick-up for large amounts of waste, to be priced on-site.
Residents and businesses may rent commercial-size containers at the commercial rates; these are containers from 2 cubic yards to 6 cubic yards that may be placed curbside or on your property. For those really big jobs, we can also provide drop-box containers from 10 cubic yards to 40 cubic yards at the commercial rates.
Feel free to contact the Solid Waste Division for any information or problems that may arise. We have the solution!
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