The Records Division is responsible for handling incoming telephone requests for non-emergency information and assisting citizens who come to the lobby of the Police Department with questions and concerns, the Records Clerk strives to provide quality customer service to the public both in person and on the phone.
The Records Section continually works to improve access to critical information for investigators, officers, administrators and the public. As well as to increase security of vital records; eliminate redundancy of information in electronic formats; improve classification of information. A records clerk is also responsible for making better use of information technology; provide higher quality and faster service to our customers; determine, analyze and improve the flow of work; and increase staff productivity.
The information gathered and disseminated by the Records Section often provides data for evaluating, planning and managing future activities of the Manteca Police Services. As the official custodian of all active and inactive records, the Records Section develops and maintains the Department's retention schedules, releases criminal justice records in compliance with all applicable laws and disposes of records at the end of the approved retention schedule.
The Records Department is open weekdays from 8AM to 5PM and is closed every other Friday. You can call the Records Department directly at (209) 456-8108.
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